Effective: September 9, 2026
Welcome to Plumbing & Drain Professionals. By accessing and using our website, www.plumbinganddrainpro.com (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms").
These Terms govern your use of the Site and related website services provided by Plumbing & Drain Professionals ("PDP," "we," "our," or "us").
If you do not agree with these Terms, please refrain from using the Site.
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You agree not to use the Site in any way that could harm, disable, overburden, damage, or impair the Site, interfere with another party's use of the Site, attempt to gain unauthorized access to the Site or related systems, or otherwise interfere with the proper operation of our website or business.
Information submitted through the Site must be accurate and must not be submitted for fraudulent, unlawful, abusive, or misleading purposes.
All content and materials on the Site, including text, photographs, images, graphics, logos, videos, service descriptions, website copy, design elements, and other materials, are owned by or licensed to Plumbing & Drain Professionals and are protected by applicable copyright, trademark, and intellectual property laws.
You may use the Site for personal, non-commercial purposes related to learning about or requesting our services.
You may not copy, reproduce, distribute, republish, modify, display, sell, license, or otherwise use Site content for commercial purposes without prior written permission from Plumbing & Drain Professionals.
Plumbing & Drain Professionals respects your privacy.
By using the Site or submitting information to us, you acknowledge that we may collect and use Personal Information as described in our Privacy Policy.
Information we collect may include your name, email address, telephone number, mobile number, service address, appointment information, details regarding your plumbing or drain needs, and other information necessary to respond to inquiries, provide estimates, schedule services, communicate with you, or perform requested services.
Please review our Privacy Policy for additional information regarding how we collect, use, protect, retain, and disclose Personal Information.
You may provide Plumbing & Drain Professionals with reviews, testimonials, comments, feedback, photographs, videos, or other materials through the Site, social media, review platforms, email, text message, or other communications.
By voluntarily submitting such content to us, you represent that you have the right to provide the content.
Unless otherwise prohibited by law or agreed to in writing, you grant Plumbing & Drain Professionals a non-exclusive, royalty-free license to use, reproduce, display, modify, and distribute voluntarily submitted content for legitimate business, service, educational, or marketing purposes.
We reserve the right not to publish or use submitted content.
The Site may contain links to or integrations with third-party websites, platforms, applications, scheduling tools, payment providers, maps, social media platforms, review websites, or other services that are not owned or operated by Plumbing & Drain Professionals.
These third-party services may have their own terms, conditions, and privacy policies.
Plumbing & Drain Professionals is not responsible for the availability, accuracy, security, content, privacy practices, or actions of third-party websites or services.
We encourage you to review the applicable terms and privacy policies before using third-party services.
Plumbing & Drain Professionals makes reasonable efforts to provide accurate, useful, and up-to-date information on the Site.
However, website content is provided for general informational purposes and should not be considered a professional diagnosis of a plumbing, drain, sewer, water heater, excavation, or other property condition.
Property and plumbing conditions can vary significantly. Information presented on the Site should not be used as a substitute for an inspection, diagnosis, estimate, or recommendation from a qualified professional.
To the extent permitted by applicable law, Plumbing & Drain Professionals makes no warranties or representations regarding the accuracy, reliability, completeness, availability, or suitability of Site content.
Plumbing & Drain Professionals will not be liable for direct, indirect, incidental, special, consequential, or other damages arising from your use of the Site or reliance upon information presented on the Site, except where such limitations are prohibited by applicable law.
Information provided on the Site does not constitute a binding estimate, quote, guarantee, diagnosis, contract, or agreement to perform services.
Submitting a website form, requesting an appointment, using an online scheduling tool, calling Plumbing & Drain Professionals, or otherwise contacting us does not by itself create a binding service agreement.
Service availability is subject to scheduling, technician availability, property location, accessibility, the nature and severity of the issue, equipment and material availability, weather, safety considerations, and other circumstances.
Any appointment time or arrival window provided through the Site or another communication channel may be subject to change based on service conditions, emergency calls, traffic, weather, technician availability, or circumstances outside our reasonable control.
Pricing displayed or discussed through the Site, advertisements, telephone conversations, forms, or other preliminary communications may be subject to inspection and confirmation.
Final pricing may vary based on factors including:
Final pricing, scope of work, payment terms, warranties, and other service-specific conditions may be governed by a separate estimate, proposal, work authorization, invoice, service agreement, or other written documentation provided by Plumbing & Drain Professionals.
If there is a conflict between these website Terms and a separately executed service agreement or work authorization, the terms of the applicable service agreement or work authorization will govern with respect to those services.
Plumbing emergencies can require immediate attention.
Submitting a form, email, online appointment request, or other electronic communication through the Site does not guarantee immediate receipt or response.
If you are experiencing an urgent plumbing or drain issue, you should contact Plumbing & Drain Professionals directly by telephone.
If you believe there is an immediate threat to life, health, property, or public safety, contact the appropriate emergency service provider.
Customers are responsible for payment for services in accordance with the estimate, invoice, work authorization, service agreement, or other payment terms applicable to the work performed.
Payments may be processed by Plumbing & Drain Professionals or through third-party payment processors.
Use of a third-party payment platform may also be subject to that provider's terms, conditions, and privacy policies.
Nothing contained on the Site modifies payment obligations established through a separate estimate, invoice, work authorization, financing agreement, or service contract.
Any warranty applicable to plumbing, drain, sewer, excavation, water heater, or other services provided by Plumbing & Drain Professionals will be governed by the specific written warranty, estimate, invoice, service agreement, manufacturer warranty, or other documentation applicable to that service.
Information on the Site does not create an additional warranty unless expressly stated otherwise in writing.
Manufacturer warranties relating to equipment, fixtures, components, or materials may be subject to separate manufacturer terms and conditions.
Plumbing & Drain Professionals may offer customers and website users the ability to receive SMS or text message communications.
By providing your mobile telephone number and affirmatively opting in to receive text messages from Plumbing & Drain Professionals, you consent to receive informational text messages related to your interaction with us.
Messages may include:
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact Plumbing & Drain Professionals directly.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services or as required by law.
Additional information regarding how we collect and use mobile information is available in our Privacy Policy.
By providing your email address and affirmatively opting in to receive applicable email communications, you consent to receive communications from Plumbing & Drain Professionals regarding services, estimates, appointments, service updates, customer support, and, where permitted, promotional offers or marketing communications.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the applicable email.
Unsubscribing from marketing emails may not prevent us from sending transactional or service-related communications necessary to respond to an inquiry, manage an appointment, provide requested services, process a transaction, or communicate regarding an existing customer relationship.
To promote transparency and comply with applicable communication requirements, Plumbing & Drain Professionals may provide opt-in options on website forms for email and SMS communications.
Information submitted through email and telephone number fields may be used to respond to inquiries, schedule appointments, provide estimates, communicate regarding requested services, provide service updates, and otherwise respond to the reason you contacted Plumbing & Drain Professionals.
Where an SMS consent checkbox or similar opt-in mechanism is provided, checking the box indicates your consent to receive applicable SMS messages from Plumbing & Drain Professionals.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Consent to receive marketing text messages is not a condition of purchase.
Where an email marketing consent checkbox or similar opt-in mechanism is provided, checking the box indicates your consent to receive applicable email communications from Plumbing & Drain Professionals.
You may unsubscribe from marketing emails at any time.
You may not use the Site:
We reserve the right to suspend, restrict, or terminate access to the Site at any time, with or without notice, where we reasonably believe a user has violated these Terms, misused the Site, engaged in fraudulent or unlawful activity, attempted to compromise Site security, or otherwise engaged in conduct that may harm Plumbing & Drain Professionals, the Site, or other users.
Plumbing & Drain Professionals may update or modify these Terms from time to time to reflect changes to our website, services, business practices, technology, or applicable legal requirements.
Changes will become effective when the updated Terms are posted on this page unless otherwise stated.
Your continued use of the Site following the posting of updated Terms constitutes acceptance of the revised Terms.
We encourage you to review these Terms periodically.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles.
Any legal action or proceeding relating specifically to the use of this Site shall be subject to the jurisdiction of the appropriate courts located in the State of Ohio, except where otherwise required by applicable law or an enforceable written agreement between you and Plumbing & Drain Professionals.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any other policies expressly referenced herein, constitute the terms governing your use of this Site.
These website Terms do not replace or supersede separate estimates, proposals, invoices, work authorizations, financing agreements, warranties, or service contracts governing services actually performed by Plumbing & Drain Professionals.
If you have questions or concerns regarding these Terms and Conditions, please contact:
Plumbing & Drain Professionals
Phone: (614) 758-6237
Address: 372 Morrison Rd Ste d, Columbus, OH 43213
Website: www.plumbinganddrainpro.com
Serving Greater Columbus and Central Ohio
Book a service request or consultation. We respond quickly and operate to professional service standards.
We’re Happy to Confirm
If your property is located in or around the Greater Columbus area and you don’t see your city listed, our team can quickly confirm coverage and service options.
